What You Need To Know About How We Ship Your Artwork
Deliveries Times
For mainland UK, free delivery is 6-8 days from order, or Priority Service in 4-5 days, for £15 per order.
For outlying areas, delivery is expected to take 10-12 days from order.
Dispatch Notifications & Tracking
The morning after the courier collects your order from us, you will receive a dispatch notification & tracking number via email. The notification will include a link to the tracking portal where you can see the progress of your delivery, and contact the courier directly if you have any special delivery instructions.
Packaging
All orders are packed in stress-tested freight packaging, but damage in transit can occur, especially when transporting glass. Please check your deliver before signing the POD (proof of delivery)
On the rare occasion that damage does occur, mark it on the POD and send us a photograph of the damage. Replacements are then manufactured and dispatched to you as soon as possible. If the package is not checked when received, and the POD is signed, replacements cannot be given at a later date.